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Customer Service / Site FAQ's

Contact Information

Regular Mail:
Guptill Music
PO Box 521
Orange, CA 92856

Telephone:
714-556-8013

Fax:
714-556-8203

E-mail
info@guptillmusic.com

How To Order

Online:
Pay by Credit Card through our secure on-line store.

Phone:
Call 714-556-8013. Best time to order 9:30 a.m. to 4:30 p.m. (PST) Monday through Friday.

Fax:
Fax your order to: 714-556-8203 (Credit Card Orders Only)

Mail:
Mail your order with Check, Money Order, or Credit Card Number (Do not send cash.)
Mail orders to:

Guptill Music
PO Box 521
Orange, CA 92856

Payment

We accept personal or business checks (U.S. funds only), Money Orders, or payment by Visa, and MasterCard.

Order Confirmation

If you provide your e-mail address when placing your order, we'll send you a confirmation message within 24 hours.

Sales Tax

Sales tax is required on all merchandise delivered in the state of California. Shipping charges are not taxed. Current rate = 7.75%.

Prices

All prices, specifications and policies are subject to change without notice. We are not responsible for inadvertent typographical errors in descriptions or prices.

Security Information

Every step of the online ordering process that requests credit card information employs Secure Socket Layer (SSL) encryption. SSL renders information unreadable should anyone attempt to intercept it.

Shipping Information

We make every effort to ship your order the Same Day we receive it.

Delivery Charges (Continental USA only)

Carrier Service Charges Arrival

USPS Priority Mail $5.00 2-3 business days*

* Time in transit not guaranteed

International Delivery Charges

Carrier Service Destination Duties

Canada Western Europe Pacific Rim
Customer pays
customs upon
delivery of
merchandise.

USPS Air Mail $9.00 $11.00 $11.00

© 2001 Guptill Music All Rights Reserved

Customer Service / Site FAQ's
	Contact Information
		Regular Mail: Guptill Music PO Box 521 Orange, CA 92856 Telephone: 714-556-8013 Fax: 714-556-8203 E-mail info@guptillmusic.com

	Payment
		We accept personal or business checks (U.S. funds only), Money Orders, or payment by Visa, and MasterCard.

	Order Confirmation
		If you provide your e-mail address when placing your order, we'll send you a confirmation message within 24 hours.

	Sales Tax
		Sales tax is required on all merchandise delivered in the state of California. Shipping charges are not taxed. Current rate = 7.75%.

	Prices
		All prices, specifications and policies are subject to change without notice. We are not responsible for inadvertent typographical errors in descriptions or prices.

	Security Information
		Every step of the online ordering process that requests credit card information employs Secure Socket Layer (SSL) encryption. SSL renders information unreadable should anyone attempt to intercept it.